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A key prerequisite for successful cooperation is mutual knowledge and alignment of views and expectations. The first meeting is crucial. We need to know all your thoughts and plans, your good and bad experiences, your preferences, and perhaps even your dreams. We will acquaint you in more detail with our product range, experience, references, strengths and our implementation team. Ideally, you will find that you really want to work with us on the project.
There are always more ways to reach the goal. Over the last 25 years, we have learned to find the optimal one. We are able to listen and, owing to our vast experience, we are able to offer you the right solutions, suitable interior elements and additional services. We will always show you more options, explain the differences, advantages and disadvantages. We will recommend colour and material solutions, taking into account your personal preferences. And, of course, with the price in mind. Also, we are not afraid of atypical and non-standard requirements.
We will present you with a detailed, structured, but understandable quotation, hiding nothing and leaving nothing out. Realistic and trustworthy. Transport, assembly, cleaning, and recycling costs are included. The offer also includes professional project management, legally required certificates as well as use and maintenance instructions.
We will arrange a suitable delivery date in advance, taking into account your time possibilities or construction readiness. Our service team will arrive concentrated to unpack and install the ordered furniture in white gloves. Careful inspection, detailed handover, explanation of use, and providing maintenance instructions are a matter of course. We will clean up and remove and recycle any waste.
If you use our Comprehensive Care Program (and not only in this case), we will certainly see you or hear from you again. We are interested in how satisfied you are, whether our products have met your expectations and whether there is any problem that needs to be solved.
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